• General Information
    • About Us
    • News
    • Contribution Rates & Earnings Ceilings
    • FAQs
    • Portal
    • Contact us
  • Benefits

    Employees

    • Sickness Benefits
    • Maternity Grant/Benefits
    • Employment Injury
    • Funeral Grant
    • Survivors' Grant/Pension
    • Invalidity Grant/Benefit
    • Severance
    • Refund of Contributions

    Unemployed

    • Unemployment Benefit
    • Unemployment Guide

    Employers

    • Registration
    • Earnings Schedules and Contributions
    • Rates and Contributions
    • NIS Inspector
    • Refund of Contributions
    • Severance

    Self-Employed

    • Sickness Benefits
    • Maternity Grant/Benefits
    • Funeral Grant
    • Survivors' Grant/Pension
    • Invalidity Grant/Benefit
    • Severance
    • Refund of Contributions
    • Self-Employment Registration

    Pensioners

    • Old-Age Contributory Benefit
    • Non-Contributory Old-Age Benefit
  • Opportunities
    • Tenders
    • Vacancies
  • Data
    • NIS Pension Reform
    • NIS Performance
    • Statistics
    • Investments
  • Documents & Forms

    Regulations and Documents

    • Actuarial Reviews
    • Acts and Amendments
    • Orders
    • Regulations
    • Resilience and Regeneration
    • Catastrophe Funds
    • Consultancy Services
    • Contributions
    • Certificates
    • Guides
    • Pensions
    • Form Documents
    • NIS Performance

    NIS Forms

    • Downloadable Forms
    • Online Forms
Support
NIS Portal

national insurance and social security service

Support Portal

More than a contribution… it’s your lifeline.

Helpful Quick Links

PBX

431-7400

Customer Service

467-4647

Download

A Guide to Benefits

This booklet gives general guidance only and must not be treated as a complete and authoritative statement of the law on any particular case.

Download177 KB

Open a Support Ticket

Name(Required)
Please let us know what's on your mind. Have a question for us? Ask away.

 Tickets will be addressed within 12 hours on weekdays. Any tickets submitted over the weekend will receive a response on the following business day. NIS is not operational on holidays, and replies will be provided thereafter.

View Our Latest Support Video

Types of National Insurance and Social Security Service Pensions

View More Videos

Contact Information

PBX: 431-7400

 

E-mail Addresses

Customer Service 
customer.service@bginis.gov.bb

Portal Staff   
portaladm@bginis.gov.bb

Wire Transfers
wiretransferpayments@bginis.gov.bb

Contribution Schedules
earnings@bginis.gov.bb

Severance
severancedepartment@bginis.gov.bb

Clearance Certificates
clearances@bginis.gov.bb

Overseas Pensions
Overseaspensiongroup@bginis.gov.bb

Compliance Department
clearances@bginis.gov.bb

Data Services  
earnings@bginis.gov.bb

For all portal queries and concerns, contact the Portal Team at 431-7400 ext 2718 or email us at portaladm@bginis.gov.bb

Frequently Asked Questions

School Leavers – How to get a NIS number

Self-Employed – Employer or Self-employed

Employees – Tips and Hints

Employers – Termination

Employers – Deadlines and Fines

Employers – Useful Tips

Q: The instructions at Get Support say that I should “provide the information as you entered it during registration”. That was so long ago, I can’t remember how I was registered.

Q: I tried to log on and got the message that my account was locked, why?

Q: I can’t remember my password, can you give it to me.

Q: What is my user ID?

Q: How do I log on to the portal?

Q: I have a history of job-related illness, which has led to my employer finally terminating my services. Should I claim sickness or unemployment benefit?

Page1 Page2 Page3

You are covered by the national insurance and social security service

Employees

Employees

Employers

employers

Unemployed

Unemployed

Self-Employed

Self-Employed

Pensioners

Contribution Rates

Contribution rates

For all portal queries and concerns, contact the Portal Team at 431-7400 ext 2718 or email us at portaladm@bginis.gov.bb

Take our Customer Feedback Survey

Let us know how best we can improve our services 

Take Survey

Self-employed Contributions Schedule

Quarter 1
January, February, March. Due by: 15th April of the same year.

Learn more

Step by Step Guide on Unemployment

In order to register for the unemployment benefit which is paid for a maximum of six months, one must qualify by meeting a number of requirements. 

Learn More
  • About Us
  • Documents
    • Actuarial Reviews
    • Resilience and Regeneration
  • Forms
  • Vacancies
  • Tenders
  • News
  • Investments
  • Statistics
    • NIS Performance
  • FAQs
  • Contact Us
  • About Us
  • Documents
    • Actuarial Reviews
    • Resilience and Regeneration
  • Forms
  • Vacancies
  • Tenders
  • News
  • Investments
  • Statistics
    • NIS Performance
  • FAQs
  • Contact Us

Employees

  • Sickness Benefit
  • Maternity Grant/Benefit
  • Employment Injury
  • Funeral Grant
  • Survivors' Grant/Pension
  • Invalidity Grant/Benefit
  • Severance

Unemployed

  • Unemployment Benefit
  • Unemployment Guide

Employers

  • Registration
  • Earnings Schedules and Contributions
  • Rates and Contributions
  • NIS Inspector

Self-Employed

  • Sickness Benefit
  • Maternity Grant/Benefit
  • Funeral Grant
  • Survivors' Grant/Pension
  • Invalidity Grant/Benefit

Pensioners

  • Old-Age Contributory Benefit
  • Non-Contributory Old-Age Benefit
  • Frank Walcott Building, Culloden Road, St. Michael, Barbados
  • (246) 431-7400
  • (246) 467-4NIS (4647)
  • customer.service@bginis.gov.bb
  • Feedback

National Insurance and Social Security Service Copyright © 2025.