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national insurance and social security service

Support Portal

More than a contribution… it’s your lifeline.

Helpful Quick Links

PBX

431-7400

Customer Service

467-4647

Download

A Guide to Benefits

This booklet gives general guidance only and must not be treated as a complete and authoritative statement of the law on any particular case.

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 Tickets will be addressed within 12 hours on weekdays. Any tickets submitted over the weekend will receive a response on the following business day. NIS is not operational on holidays, and replies will be provided thereafter.

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Types of National Insurance and Social Security Service Pensions

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Contact Information

PBX: 431-7400

 

E-mail Addresses

Customer Service 
customer.service@bginis.gov.bb

Portal Staff   
portaladm@bginis.gov.bb

Wire Transfers
wiretransferpayments@bginis.gov.bb

Contribution Schedules
earnings@bginis.gov.bb

Severance
severancedepartment@bginis.gov.bb

Clearance Certificates
clearances@bginis.gov.bb

Overseas Pensions
Overseaspensiongroup@bginis.gov.bb

Compliance Department
clearances@bginis.gov.bb

Data Services  
earnings@bginis.gov.bb

For all portal queries and concerns, contact the Portal Team at 431-7400 ext 2718 or email us at portaladm@bginis.gov.bb

Frequently Asked Questions

Q: Should my employer only pay my contributions when I am on full time employment with him?

Q: Would a miscarriage disqualify a woman from receiving a maternity benefit?

Q: If I have my baby overseas can I still get a maternity benefit?

Q: I am an unemployed woman; can I still qualify for a maternity benefit?

Q: For what length of time do I have to work in order to be eligible for Unemployment Benefit?

Q: Why does it take so long sometimes to receive benefits?

Q: How is the benefit calculated, is it on the net or gross salary?

Q: How soon after submission of a claim is money posted?

Q: Does my employer have to pay me for the first 3 days of benefit, which NIS does not pay?

Q: Can you check and tell me if my employer is paying my contributions?

School Leavers – How to get a NIS number

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You are covered by the national insurance and social security service

Employees

Employees

Employers

employers

Unemployed

Unemployed

Self-Employed

Self-Employed

Pensioners

Contribution Rates

Contribution rates

For all portal queries and concerns, contact the Portal Team at 431-7400 ext 2718 or email us at portaladm@bginis.gov.bb

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Self-employed Contributions Schedule

Quarter 1
January, February, March. Due by: 15th April of the same year.

Learn more

Step by Step Guide on Unemployment

In order to register for the unemployment benefit which is paid for a maximum of six months, one must qualify by meeting a number of requirements. 

Learn More
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  • Contact Us

Employees

  • Sickness Benefit
  • Maternity Grant/Benefit
  • Employment Injury
  • Funeral Grant
  • Survivors' Grant/Pension
  • Invalidity Grant/Benefit
  • Severance

Unemployed

  • Unemployment Benefit
  • Unemployment Guide

Employers

  • Registration
  • Earnings Schedules and Contributions
  • Rates and Contributions
  • NIS Inspector

Self-Employed

  • Sickness Benefit
  • Maternity Grant/Benefit
  • Funeral Grant
  • Survivors' Grant/Pension
  • Invalidity Grant/Benefit

Pensioners

  • Old-Age Contributory Benefit
  • Non-Contributory Old-Age Benefit
  • Frank Walcott Building, Culloden Road, St. Michael, Barbados
  • (246) 431-7400
  • (246) 467-4NIS (4647)
  • customer.service@bginis.gov.bb
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